Backup of Norstar VM ver 1.0 - 3.0
Backup of VM user data
n Inform users that VM will be down for 15 min - 20 min at most.
n Have 5 - 7 blank 3.5” disks ready
n Using a 7310 or 7324 phone near the VM unit. (move a phone so you can reach the phone and VM unit easily)
n Dial Feature 983
n Log in as administrator (usually 102 0000, or 102 1234)
n from Admin menu dial 22 (you won’t see a prompt for this)
n Screen will say: Calls completing
n Screen will prompt for disk 1 when ready
n Open cover of VM unit, insert disk 1
n Screen on phone will asks for additional disk: 2, 3,4, etc. (it may ask for disk 1 again at the end).
Backup of VM System files
The feature code for this varies: start with Feature 915, if that says “Feature Inactive” move to Feature 916, then 917, and so on until you get the “Pswd:” prompt. (the feature code will be somewhere between F915 and F920)
n At the Pswd: prompt enter 2223772
n You should see: ACCESS to SERVER
n Press ADMIN
n Press NEXT until you see Bckp/Rstr
n Press Show
n Follow prompts as it asks for disks. Should only use one or two disks.
n When done with the backup, press the RLS button